Shipping policy

Please allow 2 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our business location. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

SHIPPING RATES

Orders are generally shipped within 3 business days using USPS, UPS or FedEX. Free shipping applies to all orders within the continental United States. An additional shipping fee will be calculated for Hawaii, US territories, and Canada. 

 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount. The customer is responsible for return shipping charges. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@heartwriters.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@heartwriters.org